Press release archive 2007
Press release | November 22, 2007 | Consumer Authority fines Sana Direct B.V.
The Consumer Authority has fined the company Sana Direct B.V. for several violations of consumer law, which resulted in many consumers being deceived. The imposed fines totalled EUR 88,000.00.
Meer informatiePress release | October 5, 2007 | Netherlands Consumer Authority: protection of travel consumers is not universal
The Consumentenautoriteit (Netherlands Consumer Authority) has taken stock of the way in which the Dutch travel industry satisfies the statutory obligation to protect travel consumers who book package tours from financial loss in the event of bankruptcy.
Meer informatiePress release | October 3, 2007 | Netherlands Consumer Authority to address inadequate disclosure of information by SMS service providers
Many children and adolescents inadvertently and unintentionally subscribe to SMS services (usually ringtones), leaving them stuck paying dozens of euros a month. This problem is caused by incomplete and vague information on certain websites that offer SMS services.
Meer informatiePress release | July 24, 2007 | Consumer Authority receives over three hundred reports of misleading lotteries
In the last few months, the Netherlands Consumer Authority has received over three hundred notifications on its hotline from consumers who have fallen victim to misleading lotteries and prize offers.
Meer informatiePress release | June 26, 2007 | Consumer Authority calls on consumers to read the fine print
After taking stock of sets of general terms & conditions for durable consumer goods in several sectors, the Consumer Authority found that these terms & conditions often wrongly curtail consumers’ rights in a number of areas.
Meer informatiePress release | March 12, 2007 | Het Nederlands Muntkantoor stops sending out unsolicited mailings
Under pressure from the Consumer Authority and the Consumers Association, Het Nederlands Muntkantoor has stated that it will stop sending unsolicited coin sets to Dutch households.
Meer informatiePress release | March 6, 2007 | Consumer Authority opens hotline for misleading lotteries
Each year, in the Netherlands and worldwide, hundreds of thousands of consumers fall prey to misleading lotteries and misleading prize festivals. Recent British research has revealed that people in every class of society can become the victim of misleading practices like this.
Meer informatiePress release | February 20, 2007 | Consumer Authority: web retailers must improve information provision to consumers
Following an inventory of 500 popular web retailers, the Netherlands Consumer Authority [Consumentenautoriteit] observed that many web retailers are careless in their information provision to consumers.
Meer informatiePress release | February 14, 2007 | Consumer Authority advises consumers about the Nederlands Muntkantoor mailshot
Via ConsuWijzer, the information desk for consumers set up by the Netherlands Consumer Authority [Consumentenautoriteit], the Netherlands Competition Authority (NMa) and the telecomregulator OPTA, the Consumer Authority has received a large number of complaints from consumers about a mass-marketed mailshot by the Nederlands Muntkantoor, which has been sent to four to five million Dutch households.
Meer informatiePress release | February 12, 2007 | Consumer Authority has plug pulled on website
As requested by the Netherlands Consumer Authority [Consumentenautoriteit], its German counterpart organisation – the Bundesamt für Verbraucherschutz und Lebensmiddelsicherheit – has pulled the plug on the Dutch website for United Fly Organisation GMBH. This website (www.ufoflug.com), which sells flights to Morocco, was failing to comply with the statutory requirements applicable for the sale of services via the Internet.
Meer informatiePress release | January 15, 2007 | Consumer Authority sets its sights on Internet commerce and the travel sector in 2007
Today the State Secretary of Economic Affairs Karien van Gennip gave the official starting signal for the Consumer Authority. This new division of the Ministry of Economic Affairs will ensure that companies comply with the rules that are intended to protect consumers.
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